Question 1

How does the "I Hear a Squeak" button work?

Accepted Answer

From your member portal, one tap flags our crew. We run weekly routes through every East Valley community we serve — on our next pass through your neighborhood, we'll stop by, diagnose the noise, and lube or adjust whatever's causing it. No trip fee, no phone call needed.

Question 2

Can I cancel anytime?

Accepted Answer

Yes. Manage your membership right from your portal — upgrade, downgrade, or cancel with two clicks through our secure billing portal. No phone calls, no retention scripts, no hard feelings.

Question 3

What if I need a repair between tune-ups?

Accepted Answer

That's where membership shines: you get your tier's repair discount (10–20%), waived service call fees on Silver Shield and Gold Shield, and priority scheduling. Book through your portal or just push the button that matches your problem.

Question 4

Is annual billing really cheaper?

Accepted Answer

Yes — annual billing gives you two months free compared to paying monthly. You can switch billing cycles anytime from the billing portal.

Question 5

Do you cover multiple doors?

Accepted Answer

Your membership covers the doors at your home address. If you have a second property, reach out and we'll set up a second membership with a multi-property discount.

Benefit	Bronze Shield	Silver Shield	Gold Shield
Annual Lube & Tune visits	1 / year	2 / year	2 / year
25-point inspection + Health Score
Photo-documented reports
"I Hear a Squeak" next-pass visits
Repair discount	10%	15%	20%
Service call fee	Standard	Waived	Waived
Remote/keypad batteries included
Priority scheduling			Front of line
Emergency dispatch fees	Standard	Reduced	Zero
Labor warranty on repairs	1 year	3 years	Lifetime
Annual opener deep service

A Maintenance Plan That Actually Does the Work For You

Bronze Shield

Silver Shield

Gold Shield

Compare Every Benefit

How It Works

1. Join online

2. We schedule you

3. Push a button anytime

Questions, Answered